Last updated February 4, 2022

This Policy explains how Arbitrator Intelligence (“Arbitrator Intelligence”, “we”, “us”, or “our”) processes the information that it collects about arbitrators. This Policy applies to all information about arbitrators collected through our website https://arbitratorintelligence.com, when a user (“Responder”) completed feedback survey online or by telephone and/or any related activities.

How do we process information about arbitrators collected using our feedback survey? 

When a Responder provides feedback, they provide information about the performance of arbitrators in a specific arbitration. This information is collected and processed by Arbitrator Intelligence and used to produce Reports about arbitrators. Reports are sold on our Website. 

We collect and process personal data about arbitrators collected using our feedback survey, completed by parties to an arbitration, their counsel or third party funders, on the basis of Article 6(1)(f) GDPR, namely our legitimate interests in operating a platform with information about arbitrators and serving the international arbitration community, and the legitimate interests of the international arbitration community in having access to information about arbitrators. 

We therefore undertake to protect the rights and legitimate interests of our data subjects by publishing this Privacy Policy indicating how Arbitrator Intelligence processes the data collected via our feedback survey and by providing notice to each arbitrator about whom we receive data in accordance with Articles 14 and 21 GDPR. 

Processing of Personal data about Arbitrators by Arbitrator Intelligence – Information provided in accordance with Article 14 GDPR 

We provide the following information in respect of our processing of your personal data in accordance with Article 14 GDPR: 

Identity and Contact Details of the Data Controller

Arbitrator Intelligence Inc

19 Colonnade Way

Suite 117-125

State College

PA 16803

USA

info@arbitratorintelligence.com

Representative in the European Union:

DP-Dock GmbH, Attn: Arbitrator Intelligence Inc.

Ballindamm 39, 20095

Hamburg, Germany

arbitratorintelligence@gdpr-rep.com

Representative in the United Kingdom:

DP Data Protection Services UK Ltd., Attn: Arbitrator Intelligence Inc., 16 Great Queen Street, Covent Garden,

London, WC2B 5AH

United Kingdom

arbitratorintelligence@gdpr-rep.com
Purposes and Legal Basis for the Processing

Arbitrator Intelligence processes personal data about individual arbitrators to enable it to pursue its legitimate business objective of offering products and services for sale to the arbitration community. Being able to receive such products and services is also a legitimate interest of the arbitration community. Such products include but are not limited to Reports about arbitrators. 

The legal basis is Article 6(1)(f) GDPR (processing of personal data necessary for the purposes of pursuing the legitimate interests of the Data Controller). 
Categories of Personal Data Concerned

Personal data processed by Arbitrator Intelligence includes:

(i)             Feedback related to your professional performance as an arbitrator. This includes all of the categories of information collected in our feedback survey;

(ii)            Data in the public domain (e.g. personal data about arbitrators available via publicly available awards, their professional websites, social media profiles).
Categories of Recipients of Personal Data

Personal data may be received by:

(i)             Members of the arbitration community who wish to purchase our products and services;

(ii)            Qualtrics, Arbitrator Intelligence’s data processor for the information collected via our feedback survey;

(iii)           Arbitrator Intelligence Inc and its employees, consultants and agents.
International Transfers of Personal Data

Arbitrator Intelligence is a company based in the United States of America. We sell our Reports worldwide. 

The legal basis for transfers to recipients outside the European Union are standard data protection clauses, Article 46 GDPR. Please contact us for further details, including the means to obtain a copy of them or where they have been made available. 
Period for which Personal Data will be Stored

Personal data will be stored by Arbitrator Intelligence for as long as it is necessary for the purposes set out above, unless a longer retention period is required by law (such as tax, accounting or other legal requirements). 
Originating Source of the Personal Data

Personal data originates from:

(i)            Feedback surveys completed by parties, counsel and third-party funders engaged in arbitral proceedings, online or orally; and

(ii)            The public domain (e.g. personal data about arbitrators available via publicly available awards, their professional websites, social media profiles).
Further information Our processes are designed to ensure that data is processed fairly and accurately. We take all reasonable and necessary steps to protect your personal data.
Your Rights

Right to Object – Article 21(1) GDPR

You have the right to object to the processing of your personal data on grounds relating to your particular situation at any time. We will deal with any objection made by you in accordance with Article 21 GDPR.

Rights under Articles 12 to 23 GDPR

You have the following further rights, subject to the conditions described in the relevant provisions of the GDPR:

·       The right to access your personal data and obtain a copy of personal data that is processed by us (Article 15 GDPR);

·       The right to have your personal data rectified in the event that it is inaccurate or incomplete (Article 16 GDPR);

·       The right to request the erasure of your personal data (also called the right to be forgotten) (Article 17 GDPR).

·       The right to restrict the processing of your personal data in certain circumstances (Article 18 GDPR);

·       The right to data portability (i.e. transfer of your personal data to another organization) (Article 20 GDPR); and

·       The right to be informed of any automated profiling (we do not process your personal data in this manner) (Article 22 GDPR).

If you believe we are unlawfully processing your personal information, you also have the right to complain to a data protection supervisory authority in the European Union. Further information is available here.

Exercising your Rights

To exercise your rights, please contact us at the address indicated above.

DO WE MAKE UPDATES TO THIS POLICY?

We may update this Policy from time to time. The latest version of this Policy is always available on our Website and prominently displays the notice of the latest date at the top.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this Privacy Policy, you may contact us using the following details:

Arbitrator Intelligence Inc
19 Colonnade Way
Suite 117-125
State College
PA 16803 USA
info@arbitratorintelligence.com

 

Representative in the European Union:

DP-Dock GmbH, Attn: Arbitrator Intelligence Inc
Ballindamm 39, 20095
Hamburg, Germany
arbitratorintelligence@gdpr-rep.com

 

Representative in the United Kingdom:

DP Data Protection Services UK Ltd., Attn: Arbitrator Intelligence Inc
16 Great Queen Street, Covent Garden
London, WC2B 5AH
United Kingdom
arbitratorintelligence@gdpr-rep.com